Shipping policy

Items will be shipped out within 1 business days after payment confirmed.

Ship to United States,Australia,Germany,United Kingdom,delivery time is normally 2-5 business days (Not included weekends and holidays). 

International delivery usually takes about 4–19 business days but can take longer from time to time.

If there are any problems with your order, including late delivery or being lost, please do not hesitate to contact us cs@rainbowabby.com . We are happy to offer solutions to your inquiries.

Returns and exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at cs@rainbowabby.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

FAQ

Sure. Apart from diffuser, you can also use it in humidifier, spray, vaporizers, inhalation..... 

Both of them due to the different attributes on each plant. 

You can. They all smell amazing. Typically, you would want to use fragrance oils for candles because they are very concentrated. 

Yes I do, with the oils I add a carrier oil tho so it’s not too strong though. 

You can make shampoo with these oils. I would not directly add them to my skin without adding a carrier oil. If they are mixed into a lotion or a shampoo it should be fine. Hope this helps.

Essential oils are highly concentrated fragrant essences extracted from herbs, flowers, fruits, and other plants that give them their unique aromas. (1) They are commonly used in perfume, massage therapy, and aromatherapy to support a general feeling of well-being. (2) Essential oils also “have a potential curative potential on the body, mind and spirit.” 

Essential oils come from the process of hydrodistillation, steam distillation, solvent extraction, extraction under pressure, or other mechanical means of extracting oils from various parts of a plant, such as the roots, leaves, seeds, peels, bark, or blossoms. The concentrated liquid extracts contain naturally occurring chemical compounds, including terpenes, esters, aldehydes, ketones, alcohols, phenols, and oxides, which are volatile, meaning they’ll evaporate quickly when exposed to air.